Why One Should ALWAYS Purchase an Extended WarrantyJuly 27
When I purchased my last used car, it did not come with a warranty. I decided that it would be a good idea to purchase a car warranty from an outside source. The dealership did offer me a warranty option but it looked to be too expensive for too little benefit. I regret passing on their offer. The extended warranty I purchased was extremely bad. The company took my money and then did not pay for any of my regularly scheduled services. I ended up having to contact the state attorney general to get a partial refund and found out the company went bankrupt!Well, I decided that I needed to do my research on different extended warranty plans. There was no reason that I should not have last time and after my last experience, I was in no mood to get burned again. I read through dozens of consumer magazines, website, car buying guides and even testimonials. I scoured the public library, internet and even the phone book! Extended auto warranty companies are everywhere. However, most ended up having a terrible track record and scary customer service stories from their customers. These companies almost made me consider giving up on trying to purchase a car warranty. Finally, I found a review website that said US Direct Protect would not take me to the cleaners. The reviewer stated that they had several extended auto warranty plans through this company and would buy again.I decided to call them and see if they were the real deal. After I dialed in the phone number, a nice gentleman picked up the phone. He asked me how I was doing and how he could help me. Not only was he kind and professional but he was quick and honest to his word. He ensured that I had a quote within five minutes and stayed on the line to help me understand why Us Direct Protect was the best choice. I called back several days later and a sweet young woman picked up the phone and assisted me in the exact same manner that the young man had! They went over the different coverage options for many extended auto warranties that was available to me and I picked out the one that fit me best. This level of transparency and salesmanship is rarely seen anywhere. Thankfully, Us Direct Protect was there to sell me my warranty!
27 Jul 2010 | 9:08 am | Automotive
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